ALERTS & COVID-19 UPDATES: Learn more: COVID-19 Resources; COVID-19 Testing; Vaccine Info; Visitor Policy; Support Us

Beth Israsel Deaconess Hospital - Plymouth


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COVID-19 Updates & Visitor Policy

Visitor Guidelines

We understand the importance of being able to visit a patient while they are in the hospital; however, we have put temporary visitor restrictions in place to help protect everyone from COVID-19.

Thank you for your cooperation during this time. If you're looking to reschedule an appointment or to make a telehealth appointment, please contact your provider for more information.

(Updated June 14, 2021)

Our highest priority is the safety and wellbeing of our patients and staff. Limited visitation to inpatients is in effect as of June 14, 2021. Patients on precautions for COVID-19 will not be allowed visitors, and those located in areas without private rooms are allowed one (1) designated visitor a day. Only two (2) visitors, per patient, per day is allowed between the hours of 12:00 pm and 7:00 pm. All visitors must stop at a lobby desk to be screened and issued a surgical mask which must be worn for the duration of the visit. Please check with the patient to assure visitation is allowed based on the location of the patient.

Children under the age of 18 may not visit unless they are visiting a hospitalized parent or sibling and are at least 12 years old. Children under 12 are not allowed due to infection control risk associated with potential viral respiratory illnesses. Exceptions may be considered on a case-by-case basis.

Inpatient Units

  • Inpatient Units and Critical Care Center. Patients on precautions for COVID-19, or those located in areas without private rooms, will not be allowed visitors. Only two (2) visitors, per patient, per day is allowed between the hours of 12:00 pm and 7:00 pm except in extenuating circumstances.
  • Labor and Delivery and Postpartum Areas: Patient may have up to two (2) designated labor support persons. Once postpartum, one (1) designated continuous person is allowed and two (2) designated visitors are allowed, for a maximum of three (3) people at one time.
  • Senior Behavioral Health Center (SBHC) patients may have two (2) designated visitors per patient per day between the hours of 10:00 am and 12:00 pm and 1:00 pm to 3:00 pm by appointment through the unit.

Surgical Services

  • Patient companions or escorts will be asked to wait until called for discharge, no visitors or companions will be allowed to remain in the care area due to social distancing needs.

Ambulatory Areas

  • A patient companion or escort may accompany the patient to the care area as necessary, however, may be asked to leave and wait outside the hospital and will be called after the patient's visit due to social distancing guidelines and physical space constraints.

Emergency Department

  • One visitor allowed is allowed in the ED at any time during the visit.

We know you are eager to visit and connect with your loved one, and we will work with each family to facilitate virtual connections until we can safely return to in-person visitation.

Other Important Information related to visitation:

  • All visitors to other areas will be screened for COVID-19 symptoms prior to visitation.
  • All visitors must wear a BID-Plymouth issued mask, fully covering your mouth and nose at all times, while in the hospital regardless of vaccination status.
  • Wash your hands frequently, or use the hand sanitizer available throughout the hospital. If you arrive with disposable gloves on, please take them off, throw them away and perform hand hygiene.
  • Please check in with the nurses' station on the unit prior to entering the patient's room each time you visit the patient. You may be asked to wear additional personal protective equipment (PPE). Once you are in the patient's room, stay there for the entire visit, except to use the public restroom. You will need to wear your mask for the entirety of your visit.

Due to space constraints, visitors cannot sit in waiting areas in the lobby, and at this time, visitors are not permitted in the cafeteria or other common areas.

We hope our expanded visitor guidance is welcome news for patients and their families.

275 Sandwich Street
Plymouth, MA 02360
(508) 746-2000

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