Patient Financial Services
Regardless of your insurance coverage or ability to pay, you have the right to receive all of the hospital care you need for the treatment of your illness or injury. Beth Israel Deaconess - Plymouth’s financial counseling services provide consultation and assistance to all patients about insurance, medical expenses and financial options. Counseling also is available on methods of payment, managed care plans, and assistance in processing applications or applying for free care and other available programs that may cover your medical expenses.
You or a family member must obtain a discharge slip before leaving the hospital. If you have any questions about financial services, please call (508) 830-2057.
Charges fall into two categories: your daily room rate and charges for ancillary or special services. The room rate includes the cost of general nursing care, meals, routine supplies and all necessary support services such as housekeeping, laundry, maintenance, office functions, etc. In addition, a part of the room rate covers the cost of having available the special medical equipment and technology required of a modern hospital. Ancillary services include such items as operating room services, x-rays, lab tests and drugs.
Certain charges are not billed by the hospital and will not appear on your hospital statement. These include the professional fees of your attending physician, consulting physicians, surgeons, emergency department physicians, anesthesiologists, radiologists, pathologists or private duty nurses. Those fees will be billed to you or your insurance directly from the individual private practitioner.
Right to Restriction (Pay-Out-Of-Pocket) Exception
If you yourself pay for a health care product or service in full (out of pocket), you may request that we not share any information about that product or service with your health plan for purposes of carrying out payment of health care operations (note, however, that this restriction will not apply to disclosures for purposes of carrying out treatment). If we do agree, we must put the restriction in writing and abide by it unless you need to be treated in an y emergency. However, we cannot agree with any request that would prevent us from disclosing information when we are legally required to disclose it. To request restrictions on your medical records, you must make your request in writing. Please see a financial counselor for details to arrange for self-pay out of pocket arrangements prior to receiving services from the hospital. See page 11 of the Notice of Privacy Practices for additional details.